Terms and Conditions
Welcome to Markitects Company Limited. These Terms and Conditions govern your use of our website located at markitectsco.com and any related services we provide, including the supply of corporate gifts, leather accessories, promotional items, signage fabrication, safety wears and other brand execution services.
By accessing this website, sending us an enquiry or placing an order with Markitects, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these Terms, please do not use this website or our services.
1. Definitions
In these Terms:
Company, we, us and our mean Markitects Company Limited.
Client, you and your mean any person or organisation that visits the website, sends an enquiry or purchases products or services from us.
Services means all products and services offered by Markitects, including corporate gifts, branded leather accessories, promotional items, signage fabrication and installation, safety wears, marketing communication, activations and any related design or advisory services.
Order means any confirmed request from you for our products or services.
2. Use of the website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict the use and enjoyment of the site by any other person.
You must not attempt to gain unauthorised access to any part of the site, our servers, or any data or systems linked to the site.
We may suspend or restrict access to the website at any time for maintenance, security or business reasons without prior notice.
3. Information on the website
We try to ensure that all information on this site is accurate and current. However, product images, mockups, colours, descriptions and availability are for guidance only.
Minor variations may occur in:
- Colour and finish of materials
- Sizes and specifications of products
- Layout and appearance of finished signage or branded items
We do not guarantee that all items shown on the website will always be available. We reserve the right to change or discontinue products or services at any time.
4. Quotations and pricing
All prices and quotations are provided in Nigerian Naira unless stated otherwise.
Quotations are typically valid for a limited period, which will be indicated in the quote. After that period, prices may change due to material or market conditions.
A quotation is not a binding contract until we have received your written acceptance and any required advance payment or deposit.
Prices may exclude delivery, installation, special packaging, custom design or other extra services unless clearly stated in the quotation.
5. Orders, artwork and approvals
You are responsible for providing accurate information when placing an order, including:
- Product choice and specifications
- Quantities
- Branding requirements
- Delivery address and contact details
- Deadlines and event dates where relevant
Where branding is involved, we may request your logo files, colour codes or other brand assets. You confirm that you have the legal right to use any logos, trademarks, text or artwork supplied to us.
Before production begins, we may send you a design layout, mockup or proof for approval. It is your responsibility to carefully check these proofs for spelling, colours, positioning and overall layout.
Once you provide final approval, any errors that were missed at that stage will be your responsibility.
6. Payment terms
Our payment terms will be stated on the quotation or invoice.
Unless agreed otherwise in writing:
- A deposit or full payment may be required before production
- The balance, if any, is due before delivery or immediately upon completion of the project
We accept the payment methods listed on our invoice or communicated to you directly. You are responsible for any bank charges or fees related to the payment.
If payment is delayed, we may pause production or delivery, and we reserve the right to charge interest on overdue amounts as permitted under Nigerian law.
Ownership of all goods remains with Markitects until full payment has been received.
7. Delivery and installation
We will make reasonable efforts to meet the agreed delivery or installation date. However, dates are estimates and not guaranteed.
Delays can occur due to:
- Late approval of artwork or designs
- Changes requested by the client
- Supplier or logistics issues
- Events beyond our reasonable control such as weather, strikes or government restrictions
Risk in the goods passes to you upon delivery to the address you provided, even if installation is scheduled for a later date.
You should inspect the goods immediately upon delivery and inform us promptly if there are any visible defects or discrepancies.
Where installation of signage or structures is included, you must ensure that the site is accessible, safe and ready for work. Any extra costs due to site conditions, restricted access, or delays caused by third parties may be charged to you.
8. Returns, cancellations and refunds
Because most of our products are custom branded or produced to your order, they may not be suitable for return or resale.
Cancellations after artwork approval or after production has started may incur charges up to the full value of the order, depending on the stage of work and materials already purchased.
We will consider returns or partial refunds only where:
- The product is materially different from the approved proof
- There is a clear manufacturing defect
- We delivered the wrong item or quantity
In such cases you must inform us within a reasonable time, provide photographs and allow us to inspect the goods. Where a claim is accepted, our responsibility will usually be limited to repair, replacement or partial refund, at our discretion.
Change of mind, minor variations in colour or finish, or issues caused by incorrect information supplied by you are not valid grounds for a refund.
9. Customer content and intellectual property
You confirm that any logos, artworks, photographs, slogans or other content you provide:
- Are accurate and not misleading
- Do not infringe any copyright, trademark or other intellectual property of any third party
- Do not breach any applicable law or regulation
You grant Markitects a non exclusive licence to use, reproduce and modify such content as necessary to provide the services you have requested.
You agree to indemnify us against any claim, loss or damage arising from the use of materials you supplied.
10. Our intellectual property
All concepts, designs, templates, layouts, photography, copywriting and other creative work produced by Markitects remain our intellectual property unless expressly assigned in writing.
You receive a limited licence to use the final approved deliverables for your business purposes in the form supplied. This does not include the right to resell, redistribute or modify the work beyond that agreed use, unless we provide prior written consent.
The Markitects name, logo and all related branding on this site are owned by us and may not be used without written permission.
11. Marketing use of completed work
We may display photographs or descriptions of completed projects, including signage, branded items and event activations, in our portfolio, on this website, and in marketing materials as examples of our work.
If you prefer that a specific project is not shown publicly, please notify us in writing at the time of placing your order or upon completion, and we will respect your request where reasonable.
12. Limitation of liability
To the maximum extent permitted by law, Markitects will not be liable for:
- Loss of profit, revenue, business, contracts or opportunities
- Loss of data, reputation or goodwill
- Any indirect or consequential loss or damage
Our total liability in connection with any order or service, whether in contract, tort or otherwise, will be limited to the amount you paid for the specific order that gave rise to the claim.
Nothing in these Terms excludes or limits our liability where such exclusion or limitation is not allowed under Nigerian law.
13. Indemnity
You agree to indemnify and hold Markitects, its directors, employees and agents harmless from any claim, loss, damage, cost or expense arising from:
- Your breach of these Terms
- Your misuse of this website or our services
- Any claim that materials provided by you infringe the rights of a third party
14. Privacy
We collect and use personal information in connection with enquiries, quotations, orders, delivery and customer support.
Information may include your name, company name, contact details, delivery address and project details. We use this information to:
- Communicate with you about your enquiry or order
- Process and deliver orders
- Improve our services and customer experience
We do not sell your personal data to third parties. We may share information with trusted partners such as couriers or payment providers where necessary to complete your order.
For more detail, please refer to our Privacy Policy, which forms part of these Terms.
15. Third party links
This website may include links to other websites or services that are not controlled by Markitects.
We are not responsible for the content, security or privacy practices of any third party website. Accessing such links is at your own risk.
16. Force majeure
We are not responsible for any failure or delay in performing our obligations where the delay is caused by events beyond our reasonable control. These events may include natural disasters, fire, flood, strikes, lockouts, war, civil unrest, government actions, interruptions in supply chains or major failures of transport or communication systems.
In such situations we will take reasonable steps to notify you and to resume performance as soon as practical.
17. Changes to these Terms
We may update these Terms from time to time. Any changes will be posted on this page with the new effective date.
Your continued use of the website or our services after changes are posted will be taken as acceptance of the revised Terms.
18. Governing law and disputes
These Terms are governed by the laws of the Federal Republic of Nigeria.
Any dispute arising out of or in connection with these Terms, our website or our services will first be addressed through good faith discussions between you and Markitects.
If a resolution cannot be reached informally, the dispute may be referred to the courts of competent jurisdiction in Nigeria.
19. Contact details
If you have any questions about these Terms and Conditions, or about an order or project, please contact us:
Markitects Company Limited
Email: markitectsv@gmail.com
Website: markitectsco.com